Redefining Logistics
for a Faster, Reliable
Future

Frequently Asked Questions

Xoom provides delivery services across a wide range of areas, including urban and suburban regions. We are continually expanding our coverage to ensure we can meet your logistics needs wherever you are.

The safety and security of your deliveries are our top priorities. We use advanced tracking systems, secure packaging methods, and a professional delivery team to ensure your items reach their destination safely and securely.

Xoom is committed to sustainability. We use eco-friendly vehicles and packaging materials, and our operations are designed to minimize carbon emissions. Our goal is to provide efficient logistics solutions while reducing our environmental impact.

Businesses can benefit from Xoom’s comprehensive logistics solutions through improved efficiency, reduced costs, and enhanced customer satisfaction. Our tailored services, real-time tracking, and reliable delivery network help businesses streamline their operations and focus on growth.

Xoom can handle a wide variety of items, including packages, documents, and perishable goods. However, there are restrictions on hazardous materials and certain oversized items. Please contact our team for specific inquiries about your delivery needs.

You can track your delivery in real-time through our or our partner’s online tracking system. Simply enter your tracking number on our website or mobile app to see the status and location of your delivery.

For business clients, we also offer invoicing options.

If your delivery is delayed or lost, please contact our team immediately. We will investigate the issue and work to resolve it as quickly as possible, providing updates and support throughout the process.

Yes, businesses can schedule recurring deliveries with Xoom for their customers. Our flexible scheduling options allow you to set up regular pickups and deliveries based on your needs.

Xoom offers same-day delivery services for urgent shipments. To ensure timely delivery, please place your request early in the day and specify the urgency of your delivery when booking.